TMTA Events

Policies & Procedures for ALL TMTA events

• All events require pre-registration through the online booking system in order to attend and receive your CE credit.
• Conferences require payment in full to reserve your space. Payments must be made by credit card through our online registration system.
• Within 10 days of the event payments will be non-refundable unless TMTA has to  cancel the event in which case a full refund will be given. Prior to 10 days a $25 cancelation fee will be held on all cancelations.
• Registrations cannot be transferred to another person.
• If you do not fully participate in the class once you’ve registered, no monies paid shall be refunded and no CE credit will be granted.
• Leaving a class on breaks/lunch and not returning will disqualify you from receiving any CE credit or any monies returned.
• In order to comply with the rules set forth by the regulatory boards of our profession we are unable to grant partial CE credit for time not spent in class. This includes arriving for class more than 15 min after it has begun or returning from a break more than 10 min late.
• TMTA is not responsible for the upkeep of your CE certificates of attendance, this is your responsibility alone.
• To retrieve a copy of a CE certificate issued to you at a conference please contact the presenter directly or email us at events@tmtanews.org and we will put you in touch with them. Please note a fee may be charged by the presenter and/or TMTA for lost certificate replacements.
• This is a volunteer event and TMTA is not liable for any accidents or injury at said event
• Photos and videos may be taken at this event and used for all TMTA marketing opportunities including social media and website. If you would like to not have your photo or video used please email TMTA  at admin@tmtanews.org your request with your complete name attached.
• TMTA is an approved provider per the TN Massage Licensure Board.
• If you are a licensed massage therapist in another state besides TN then you are responsible for confirming that the credentials listed for the presenters at our events are sufficient for meeting your licensure renewal requirements.

ONLINE EVENT POLICIES

• You MUST have a video screen and audio speakers to view and listen to the presentation.
• The minimum screen size recommended is approximately 10′ inches or larger for optimal viewing and course participation.
• You must have a microphone and a keyboard to participate in class discussions
• You must have a webcam set up in such a way that the instructor can see your face live on your shared video screen throughout the entire class.
• For clear and consistent connectivity during the course, please follow the recommended setup:
• Connect to the course URL from a desktop or laptop PC.
• To maintain reliable internet connection we recommend using a dedicated hardline for connecting to the internet using a LAN (CAT5/6/7) cable. If utilizing a tablet, or smaller device like a cellphone, it is recommended to connect via a dedicated hotspot. Cell phone use is not recommended. We are unable to provide refunds or roll over credits should you be unable to fully participate due to connectivity issues on your side of the screen.
• You have 24 hours to return the course evaluation to be eligible for a certificate.